Please read these Terms and Conditions carefully before using our services. By booking a consultation, you acknowledge that you have read, understood, and agreed to the following terms.
1. Nature of Service
We provide virtual diet and nutrition consultations through video calls, phone calls, chat, or email. Our services are educational, advisory, and supportive in nature and are not a substitute for medical diagnosis or emergency medical treatment.
2. Eligibility
By using our services, you confirm that:
- You are 18 years of age or older.
- If under 18, you have parental or guardian consent.
- You provide accurate and complete personal and medical information.
- You understand that any advice is based on the information you provide.
- Please note that consultations will only be confirmed upon receipt of payment. If a booking is made without prepayment, the consultation will not be completed.
3. Consultation Process
- Consultations are scheduled in advance.
- You must ensure a stable internet connection and privacy during sessions.
- Follow-up queries must be asked within the agreed period.
4. Payments and Refunds
- All payments must be made in advance via the payment options provided.
- Fees are non-refundable unless a cancellation is made 24 hours before the scheduled session.
- No-shows or late arrivals beyond 10 minutes may be considered as completed sessions.
5. Privacy and Confidentiality
We respect your privacy. All personal and health information shared with us is kept confidential and used solely for providing nutritional guidance, as per our Privacy Policy.
6. Health Disclaimer
- Our diet plans and advice are based on your inputs and do not replace medical advice.
- We are not liable for any health outcomes due to incomplete or inaccurate information provided by you.
- Always consult your physician before starting any new diet, supplement, or exercise plan.
7. Intellectual Property
All content, diet charts, meal plans, and materials provided during the consultation are the intellectual property of Nutriment and may not be shared, copied, or distributed without permission.
8. Termination of Service
We reserve the right to refuse or terminate service to any user for inappropriate behavior, misuse of services, or breach of terms.
9. Limitation of Liability
To the fullest extent permitted by law, nutriment shall not be held liable for any direct, indirect, or incidental damages arising from the use of our services.
10. Modifications to Terms
We may update these Terms and Conditions from time to time. Continued use of the service indicates acceptance of any revised terms.
11. Appointment Bookings
The booking of a service like new consultation and follow-up consultations has to be made by the member through Calendly in advance based on the appointment.
12. Session Loss Responsibility
We are not responsible for losing the consultation count unless some technical issues. In such cases, you can email or call us to assist.
Contact Us
For questions or concerns, contact us at:
Email: [email protected]
Phone: +91 6364698379